Job Description

The Product Manager will work closely with the CEO to outline our product roadmap, delineate between core and secondary priorities, and build the offering to serve three stakeholders; fans, artists, and the music industry. This role will be supported by Serenade’s Chief Technology Officer and UI/UX Lead.

What you’ll do

  • You will develop a deep understanding of our market, customer personas, how they work, their pain points, macro trends, etc. The team will look to you to be the voice of the customer in every discussion.
  • Own the roadmap. You will work closely with our CEO to define our vision and strategy. You won't just build what customers ask for - you're able to think strategically through customer needs, business opportunities and technical challenges when creating your roadmap.
  • Be the bridge between design, partnerships and engineering. You understand that the demands of sales and the current state of technology are not always aligned, so you will set expectations and provide timelines to the partnerships team to help them set customer expectations.
  • You're accountable for ensuring we always deliver a world-class product experience. We expect you to raise the bar and coach your team on why a great product experience is important, and what sort of things we need to do to build and maintain a world-class product.
  • You will be responsible for hiring wonderful people to support in materialising your product vision over time. This will see you work alongside recruiters, be involved throughout the recruiting process, and make budgetary decisions.

Your background

  • Strong product management experience. You have several years experience owning a product roadmap and executing against it. You've experienced the ups and downs of shipping brand new product features, learning from customer feedback and iterating on your strategy.
  • Experience working closely with design and engineering teams. We expect you to jump right in and collaborate with our designers and engineers. You've had experience working in the weeds with product teams in making tough priority tradeoffs and helping them set product strategy.
  • Clear communicator. We expect you to take big, ambitious ideas and distil them down into concise, exciting talking points. You have experience bringing the voice of the customer to an entire team and get buy-in on your ideas and strategies.
  • Pragmatism. We're looking for someone who can wear multiple hats across the entire lifecycle of product exploration, launch and adoption. You have a proven track record of making tough tradeoffs and rallying a team through difficult challenges.
  • Strong domain expertise is a plus. Ideally, you have hands-on experience working in small startups that are growing. Domain expertise in the music industry would be helpful, but not required.

About Serenade

Driven by passion and a love of all things music? Well then, you’ve come to the right place.

At Serenade, we’re on a mission to empower artists to generate new revenue streams by delivering wonderful experiences to fans. We do this through our web3 marketplace and community watering hole known by collectors and mosh-dwellers alike as Serenade.

We’ve simplified NFTs by developing an accessible, affordable, and environmentally friendly NFT marketplace that allows artists to produce digital collectibles for collection and display by their fans.

Through Serenade, artists are able to fill their creative and revenue gap and fans are able to connect with their favourite artists in a culturally relevant, tapped in space. Sitting at the intersection of culture and technology, Serenade is paving the way for an intimate, authentic future of musical fandom.